Frequently Asked Questions

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Please select a category to view answers to frequently asked questions.

Fariy Godmothers

Are there adults-only areas onboard?

There are many places on a Disney Cruise Line ship for adults-only activities. The Quiet Cove Area, which has a pool, spa and bar, as well as the Cove Café are all off-limits to anyone under 18. Senses Spa & Salon offers adult-only treatments. In addition, there are many lounges that are just for adults—along with music and themed parties. And Palo, our most elegant and romantic restaurant, offers fine dining on all cruises for adults only, a champagne brunch on 4-night and longer cruises.

Is babysitting available onboard?

Group babysitting is available for children 12 weeks to 3 years old at It's a Small World Nursery — located on Deck 5, Midship. Guests may book babysitting times online in advance of embarkation or may sign up their children on embarkation day. The facility is open for select hours every day. Rates and times are subject to change and space is limited.

Are there swimming pools for children?

There are 2 freshwater pools on each ship for kids:

• Goofy's Pool on the Disney Magic and Disney Wonder
• Donald's Pool on the Disney Fantasy and Disney Dream
• Mickey's Pool on the Disney Wonder, Disney Fantasy and Disney Dream - a shallow-depth pool reserved just for little ones.

There are no lifeguards permanently stationed at the pools, so children should only swim with parental supervision. Spas near the pools are available for the use of guests over the age of 16 only. The U.S. Public Health Service requires that all children be toilet trained before entering swimming pools and spas aboard cruise ships. Children who are not toilet trained are welcome to enjoy our kids’ wet play areas and splash zones, where they must wear swim diapers.

What can teens do onboard?

Tweens and teens have their own dedicated private areas, complete with big screens, music and lots of new friends. All clubs are supervised by youth co-ordinators. On each ship you can find:

• Edge - for tweens aged 11-14.
• Vibe - for teens aged 14-17.

For specific activity dates, times and operating hours, check the Personal Navigator newsletter or Disney Cruise Line Navigator mobile app while onboard the ship.

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What is Rotational Dining?

Rotational dining ensures that you enjoy the Disney Difference while you dine. Each evening, you dine with the same waiting team as you rotate to one of three main restaurants on the ship and experience a mxture of mouth-watering menus.

In your room you'll find your Meal Ticket, which gives details of where and when you'll be dining. You can also check the daily newsletter, the Personal Navigator, for dining hours, bar hours, and a guide for what to wear to the restaurants.

Does a Disney Cruise offer meals for dietary needs?

There are a range of gluten-free, vegetarian, no added-sugar, dairy-free and lighter offerings offered at all table-service restaurants. Kosher meals and other lifestyle or cultural meals may also be available upon request. Please detail any dietary requests at the time of booking so that we can accommodate your dining requirements.

Will I have enough time to eat dinner and see a live show on a Disney Cruise?

Yes. There are 2 dinner seatings each night of your cruise and the schedule has been designed to allow guests plenty of time to see a performance of any evening's live show. Specific times vary depending on itinerary, but dinner is served at approximately 5.45pm (first seating) and 8.45pm (second seating). Once aboard the ship, you can check your assigned seating time on your Dining Ticket that can be found in your stateroom.

When you book your cruise, you will be asked to select a dinner and live show time based upon availability at that time. Requests to change these assignments may be made during the booking process or upon boarding the ship, if availability allows.

Will I get to see Disney Characters onboard a Disney Cruise?

The beloved Disney Characters appear in an array of different settings, including plenty of meet-and-greet and photo opportunities, along with stage shows and other special programs—especially in kids' areas at Disney's Oceaneer Club and on Castaway Cay. A Character Breakfast is only available on most 7-night cruises, but there are many opportunities to meet Characters on all cruises.

Gratuities onboard a Disney Cruise - what do they consist of?

It is customary to give gratuities in recognition of service, which you will be treated to in abundance aboard the ship. As a guideline, we suggest the following, but gratuities are always at your discretion:

Per Guest per cruise 3-Night 4-Night 7-Night
• Dining Room Server $12.00 $16.00 $28.00
• Dining Room Asst. Server $9.00 $12.00 $21.00
• Dining Room Head Server $3.00 $4.00 $7.00
• Stateroom Host/Hostess $12.00 $16.00 $28.00

• Dining Manager: Your Discretion
• Room Service: Your Discretion
• Palo: Your Discretion
• Senses Spa & Salon: An 18% gratuity will automatically be applied to all spa services
• Babysitting; Gratuity not expected
• Port Adventures: Optional, not included in Port Adventures price.

For the convenience of our Guests who have not pre-paid, the suggested gratuity amounts may be added to your onboard account, dependent upon the ship you are sailing on, based on the length of your voyage as shown in the table above.

If you wish to modify or make changes to the gratuity amounts or would like to pay in cash, please stop by our Guest Services desk, located on Deck 3, Mid-ship.

Please note, a 15% gratuity is automatically added to bar, beverage, wine and deck service tabs. All gratuities can be charged to your stateroom charge.

What services are available onboard for Guests with disabilities?

Transfer tiers are provided at one of our feature pools. Sand wheelchairs are available at Castaway Cay. Wheelchair accessible restrooms are available in the shipboard common areas. Assistive Listening Systems are available in the main theatres and show rooms. Open captioning is available for stateroom televisions and selected onboard video monitors. American Sign Language interpretation is available for live performances on various cruise dates. Stateroom Communication Kits containing door knock and phone alerts, phone amplifier, bed shaker notification, a strobe light smoke detector and a Text Typewriter (TTY) are available.

Are there wheelchair-accessible staterooms available?

Yes. Disney Cruise Line offers staterooms and suites equipped for Guests with disabilities. Features include: minimum of 32-inch doorways, ramped bathroom thresholds, open bed frames, added phones in the bathroom and nightstand, bathroom and shower handrails, fold-down shower seats, hand-held shower heads, lowered towel and closet bars, and Emergency Call Buttons. All staterooms are non-smoking. Please note that Guests requiring a wheelchair throughout their cruise must make provisions for the use of that wheelchair prior to the cruise.