Frequently Asked Questions

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What changes are happening at Walt Disney World?

Upon reopening, theme parks, attractions, experiences and other offerings may be modified and will be limited in capacity and subject to limited availability or closure, based on direction from health experts and government officials to promote physical distancing.
Additionally, attractions, experiences (such as shows, parades and fireworks), services and amenities may have limited availability or may remain closed. We will provide more information as it becomes available.

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What is a Cruise and Stay package?

A Cruise and stay package involves combining a stay at Walt Disney World Resort with a Disney cruise. On a Disney cruise there is something for everyone: relaxing “me” time for the adults, imaginative fun for the kids and exciting family time for all. With easy transfers available for a Disney cruise and stay package, the ultimate holiday is simple to plan and you'll soon be on your way to the magic.

You can add a three, four, five or seven night cruise to the beginning or end of your Walt Disney World Resort booking. When booking with the Walt Disney Travel Company all the details of your ultimate holiday are taken care of!

We know creating the perfect Disney package can be hard; especially deciding what should go where. This is why we have put together a sample itinerary to help give you some ideas on what your ultimate Disney holiday could look like.

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What other options are available for a Disney Cruise through the Walt Disney Travel Company?

If you want to experience a cruise only onboard a Disney ship, we now offer an option for a number of cruises. Be sure to ask our Disney expert’s for more information on 0800 16 90 729* or visit

What is the best time of year to sail?

That depends on your preferences. Summer and holidays, are the most popular periods with our guests. If you prefer these periods, it is recommended that you book the holiday a year in advance for the best price and stateroom availability. However, if your schedule is flexible, sailing during non-peak periods (such as the autumn months) offers a great value. As always, the farther in advance you book, the better the rate.

What are the ships on Disney Cruise Line, and how do their facilities vary?

The Disney Magic and the Disney Wonder are virtually identical, as are the Disney Dream and the Disney Fantasy.

Differences between the Disney Magic and the Disney Wonder:

The artistic and creative traditions of Disney flourish throughout both ships. The Disney Magic embarked on its maiden voyage from Port Canaveral, Florida, on July 30, 1998. It was joined by its sister ship, the Disney Wonder, on August 15, 1999.

There are some stylistic differences. The bow of the Disney Magic has Sorcerer Mickey; the bow of the Disney Wonder has Steamboat Willie. The stern of the Disney Magic has Goofy painting, while on the Disney Wonder Donald Duck and his nephew Huey are painting. The interior of the Disney Magic is art deco, characterized by slender forms, straight lines and a sleekness that expresses modern technology. The interior of the Disney Wonder is art nouveau, characterized by an "art from nature" feel, with whimsical, swirling wave designs. And the statues in each lobby are different: Helmsman Mickey in the Disney Magic and Ariel from Disney's The Little Mermaid in the Disney Wonder.

Differences between the Disney Dream and the Disney Fantasy:

The artistic and creative traditions of Disney flourish throughout both ships. The Disney Dream embarked on its maiden voyage from Port Canaveral, Florida in early 2011. It has recently been joined by its sister ship, the Disney Fantasy who embarked on her maiden voyage 31st March 2012.

There are some stylistic differences. The stern of the Disney Dream has a Sorcerer Mickey painting, while Dumbo the flying elephant paints the stern of the Disney Fantasy. The interior of the Disney Dream is art deco, with a gilded style that harkens back to the Golden Age. The interior of the Disney Fantasy is art nouveau, characterized by elegant, graceful design elements and sophisticated décor. As mentioned previously the statues in each lobby are different: Admiral Donald in the Disney Dream and Mademoiselle Minnie in the Disney Fantasy.

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Can I make special requests to the cruise portion of my holiday?

As with the Walt Disney World portion of your holiday, at the time of booking, special requests can be added in the 'Customise your Cruise' portion of the booking process. Let us know if you'll be celebrating any special occasions or have any special requests, like a cot or a highchair. You can also purchase special packages to make your holiday even more memorable.

What is the currency onboard a Disney Cruise?

The currency onboard a Disney Cruise is US Dollars.

Can I bring alcohol onboard a Disney Cruise?

Alcohol is permitted on board. However, any fragile items (including alcoholic beverages) must be hand-carried on board in the carry-on of an adult Guest – age 21 or older (dimensions can't exceed 22" wide, 14" high and 9" deep).

Alcohol brought on board may not be consumed in any lounge or public area.

Guests who arrive in the dining room, including Palo and Remy, with a bottle of champagne or wine will be charged a corking fee of $20.00 per bottle.

Please be advised: Disney Cruise Line reserves the right to remove fragile items (including beverages) from checked luggage. In such cases, items will be stored and returned at the end of the voyage. Beverage containers are considered fragile and have previously caused damage in checked luggage. All fragile items must be transported inside carry-on luggage.

Should I bring cash, credit cards or foreign currency onboard a Disney Cruise?

You won't really need cash on the Disney ships, but when you get to port, you'll probably want to have some money with you.

In the Bahamas and the Caribbean, U.S. dollars and major credit cards are accepted almost everywhere. For European and Mediterranean cruises, bring traveller’s cheques to the ports to exchange for local currency. On board our ships, all transactions are in U.S. dollars. You won't need cash while we're at sea because Disney Cruise Line has a convenient "cash-free" system on board the ship. When you arrive at the Walt Disney World Resort or at the Disney Cruise Line terminal at Port Canaveral, your signature will be requested for check-in. At this time you may also present a credit card (Visa, MasterCard, American Express, Discover Credit Card, Diners Club International, Japanese Credit Bureau or Disney's Visa Credit Card), which will give you charging privileges at both the Walt Disney World Resort and aboard the ship. Any purchases on the ship, including beverage services, spa, salon services, photography, medical and laundry services, purchases from our retail shops, gratuities and any item or service of a personal nature must be charged to your room. All charges must be settled before your Resort departure and debarkation from the ship by cash, traveller’s cheques, Disney Dollars or by the credit cards mentioned above.