Frequently Asked Questions

How can we help you?

Please select a category to view answers to frequently asked questions.

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What room requests can I make?

When making room requests for your stay, some of the requests you can make include:

• Floor preference
• Travel cot
• Connecting rooms

It's important to emphasise that while we work diligently to fulfill your room requests, not all requests can be guaranteed due to factors like availability and existing reservations. We want to create the best possible experience for you, and we appreciate your understanding in this matter.

Do all Disney Resort Hotel room types sleep up to 4 guests?

No, we have select Disney Resort hotels that offer accommodation for parties of 5 Guests or more who wish to stay in the same room:

• Disney’s Caribbean Beach Resort
• Disney’s Port Orleans Resort – Riverside
• Disney’s Grand Floridian Resort & Spa
• Disney’s Contemporary Resort
• Disney’s Polynesian Village Resort
• Disney’s Boardwalk Inn
• Disney’s Yacht Club & Disney’s Beach Club Resorts

If you stay at Disney’s Caribbean Beach Resort, or Disney’s Port Orleans Resort – Riverside, your room will include 1 child-size pull down bed (76x167cm).

How do Disney Resort Hotels accommodate Guests with disabilities?

Disney Resort Hotels provide numerous accommodations for Guests with disabilities. If you require an accessible room, please specify which specific facilities you require.

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How can I find the best prices for my holiday?

Rates at Walt Disney World hotels differ by hotel and at different times of the year. You can check prices online by performing a search for your desired holiday dates on our site.

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