Frequently Asked Questions

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Fariy Godmothers

What do we mean by “Brexit”?

The United Kingdom left the European Union on 31st January 2020 and the transition period ended on 31st December 2020. As a result, some rules have changed and you should check before you travel if any of those changes affect your journey.


How may Brexit affect my holiday?

Be assured that we will do our utmost to provide your holiday as planned.

Following Brexit, visas are not required for short trips that are less than 90 days to EU countries. However, before travelling you should check new passport requirements, driving licence validity and access to European state healthcare benefits (via EHIC) for British citizens travelling to, within or through the EU. Your trip may also become longer due to delays caused by the passport controls.


Will I get a refund if Brexit affects my holiday?

Currently, we have flexible conditions that allow you to cancel your booking 7 days before arrival excluding insurance and transport components.

If, as a result of unavoidable and extraordinary circumstances linked to Brexit, we are unable to provide you with your holiday or you cannot travel to your destination, then we will work to offer a suitable alternative or we will cancel your holiday booking and give you a refund in line with our booking conditions. However, the law does not entitle you or anyone else in your booking party to seek any further compensation from us, although you should check to see if your travel insurance policy enables you to make a claim.

If we and our suppliers are still able to provide your holiday, it will go ahead as planned and you will be entitled to cancel your holiday in line with our usual terms and conditions.


Has the cost of my holiday increased as a result of Brexit?

We have not increased the price of your booking as a result of Brexit.