Frequently Asked Questions

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What do we mean by “Brexit”?

Brexit means the United Kingdom ceasing to be a member state of the European Union on 29 March 2019 or any period of extension which may be agreed with the European Union.

How does a ‘no deal’ Brexit affect my holiday?

The Walt Disney Travel Company would like to reassure you that we have no current plans to make changes to your holiday booking. However, some travel arrangements if you have booked to travel after 29 March 2019 may be affected as a result of the United Kingdom’s decision to leave the European Union (EU) without a deal in place. This could include delays or even closure at departure points. Some components of your holiday are supplied by third parties, such as flights and transport, and we are closely monitoring where our suppliers may be affected and whether and how this in turn would affect your holiday booking with us.

In addition, changes to visa and passport requirements, driving licence validity and access to European state healthcare benefits (via EHIC) for British citizens travelling to, within or through the EU could be affected.

Will I get a refund if Brexit affects my holiday?

Please see our Booking Conditions for full details.

If, as a result of Brexit, we are unable to provide you with your holiday or you cannot travel to your destination, then we will work to offer a suitable alternative or we will cancel your holiday booking and give you a refund (but no additional compensation) in line with our booking conditions.

If we or our suppliers are still able to provide your holiday, even if you experience delays or other disruption, it should go ahead as planned and you will not be entitled to cancel or claim a refund or other compensation.