Frequently Asked Questions

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Please select a category to view answers to frequently asked questions.

Fariy Godmothers

What's an assembly drill? Do I have to participate?

Everyone on board the ship must participate in a compulsory safety drill before departure to comply with Coast Guard and international safety regulations. All passengers are notified and required to attend. Just put on the life jackets in your stateroom and follow the instructions heard over the ship's loudspeakers. Once the drill is completed, it's time to set sail!

What happens if someone in my party falls ill on board a Disney Cruise ship?

For your convenience, a physician and nurse are on call 24 hours a day to provide basic medical services on every cruise. The physician and nurse are employed by a company independent from Disney Cruise Line. Standard prevailing fees will be charged for all physician and nurse services. If you require any prescription drug, be sure to bring an adequate supply in its original container. You should keep it in your carry-on luggage so it is easily at hand. Please keep in mind that a child who shows symptoms of physical illness such as fever, vomiting, diarrhoea, unexplained rashes or discharge from the nose or eyes may be excluded from participation in activities as well as from babysitting services in it's a Small World Nursery. For your peace of mind in case of unexpected medical emergencies, we recommend the purchase of the Disney Cruise Vacation Insurance for costs incurred for treatment and medical evaluation/repatriation.

How safe are the ships?

Disney Cruise Line ships are designed and constructed with safety in mind. From dependable safeguards for children, to compulsory safety drills for every passenger, to stringent security guidelines, you can feel protected on a Disney Cruise.

Call our Disney Experts freephone on 0800 16 90 730* and they will be happy to answer any questions.

Where can I smoke onboard a Disney Cruise?

Disney Cruise Line has never allowed smoking in Guest staterooms. In addition, smoking is prohibited in all interior spaces throughout our ships. In an effort to provide a cruise experience that satisfies both our non-smoking and smoking Guests, smoking is permitted in designated areas of the ship and on private verandahs.

Can I sail if I am pregnant?

Women who have entered their 24th week of pregnancy as of their embarkation date will be refused passage due to safety concerns. Neither a physician's medical statement nor a waiver of liability will be accepted. In addition, Disney Cruise Line cannot be held responsible or liable for any complications relating to pregnancy at any stage.

How old does an infant have to be in order to sail?

Your child needs to be at least 6 months of age on the day of sailing for most itineraries. The minimum age for Transatlantic and Panama Canal itineraries is 1 year of age on the day of sailing.