Frequently Asked Questions

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What is Disney PhotoPass™+?

Get everyone in the picture with PhotoPass™+! PhotoPass™+ allows you to collect all the photos taken by the Disneyland® Paris photographers at selected locations and Character Experiences throughout Disneyland® Paris, as well as on-ride attraction photos- all on one card! Download them all as high-quality digital image files to relive the magic over and over again!

Both Disney Parks now also include exciting MagicShots, where you can add beloved Disney Characters and exclusive Disney-themed content to your Disney PhotoPass™+ photos.


How can I purchase Disney PhotoPass™+?

You can purchase PhotoPass™+ on the 'Add Magical Extras' page in our booking engine when booking your Disneyland® Paris package with us. Alternatively, you can call our Disney Experts on 0800 169 0737* to add PhotoPass™+ to an existing booking.

During your trip, you can also purchase PhotoPass™+ in certain boutiques throughout the Parks and Disney® Hotels.

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Where can I find my PhotoPass™+ ID number?

Each PhotoPass™+ product contains a unique ID number, which you will find on the reverse side of the card provided in your product. Scratch off the privacy zone to uncover the last 4-digits when you register your PhotoPass™+ online. You can also find the full PhotoPass™+ ID number on the Activation Ticket provided with your PhotoPass™+ product. Please keep this ticket separate from your PhotoPass™+ cards.


How do I download my PhotoPass™+ photos?

All photos associated to your PhotoPass™+ card will be available on the website below.

Here's how it works:

1. Open a free account online at disneyphotopass.eu
2. Register your PhotoPass™+ ID number to your PhotoPass™ account
3. View, download and share your photos!

For more information, please visit the Disney PhotoPass™ FAQs.

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How do I create a PhotoPass™ account?

To create an account, visit disneyphotopass.eu from your computer, tablet or smartphone. Enter your Disney PhotoPass™ ID, email, and create a password.

Once your account is created, the photos assigned to your PhotoPass™ ID will appear.

If you wish to claim additional codes, click the ‘Add Photo Card’ link at the top of the page. Enter the Disney PhotoPass™ ID and then click the ‘Add Photos’ button.

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Where can I get my photo taken with PhotoPass™+?

With PhotoPass™+ you can enjoy:

• Photographer pictures of selected Character Experiences
• On-Ride images at selected attractions
• Photographer pictures at selected iconic attractions throughout Disneyland® Paris


How do I link a photo to my Disney account so that I am able to download it with my PhotoPass™+ purchase?

You can link your photos by presenting your PhotoPass™+ card to PhotoPass™+ photographers, or at the sales counter of attractions equipped with an image capture system. Once you have created a Disney Photopass™ account online and linked your PhotoPass™+ ID, you will be able to view and download your Disneyland® Paris photos.


How do I activate my PhotoPass™+ card?

Your PhotoPass™+ card will be activated on the day of check-in at your Disney® Hotel or through the Disneyland® Paris point-of-sale system at the time of purchase in the Disney Parks.


When will I receive my PhotoPass™+ card?

You will receive your PhotoPass™+ card upon check-in at your hotel if purchased through us. Alternatively, you will receive your PhotoPass™+ card at the point of sale when purchased in the Disney Parks.


How long will PhotoPass™+ photos be available in my Disney account?

Your image files will be available for one year after the first use of your PhotoPass™+ card.


I purchased PhotoPass™+. When can I begin downloading my photos?

You can start downloading your photos as soon as you’ve received your PhotoPass™+ card and linked your photos to it.


How long can I capture photos at Disneyland® Paris with my PhotoPass™+ purchase?

Your PhotoPass™+ card is valid for 10 days from the date of collection or date of purchase if bought in the Disney Parks.


How do I view my PhotoPass™+ photos?

Simply log in or create an account via the link below and link your PhotoPass™+ ID to view, share and download your photos. You can also view your photos in selected Disneyland® Paris shops across a dedicated photo network.

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What can I do with my PhotoPass™+ photos?

Share special Disneyland® Paris moments with your loved ones! With PhotoPass™+, you can view, download and share your photos with family and friends.


Where can I get support for my PhotoPass™+?

For PhotoPass™+ help and support, please visit the page below.

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