Where can I find detailed information about the Partner and Selected Hotels?
Please visit our Partner and Selected Hotels page via the link below Click on an individual Partner or Selected hotel to learn about its facilities, room types, restaurants, and bars.
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How far are the Partner and Selected Hotels from the Disney Parks?
Getting to the Disney Parks and Disney Village® from any of the Partner or Selected Hotels is easy with the complimentary shuttle service, which will transport you to and from the Disney magic in around 10-20 minutes (depending on your chosen hotel).
For an overview highlighting the locations of each of the Partner or Selected Hotels, please refer to our Disneyland® Paris map via the link below.
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When staying in a Partner or Selected Hotel, can I still take advantage of Extra Magic Time?
Unfortunately, Extra Magic Time is a benefit exclusive to Guests staying in a Disney® Hotel or at Les Villages Nature Paris.
Is car parking available at all Partner and Selected Hotels?
Yes, free parking is available at most Partner or Selected Hotels for the duration of your stay. If you’re staying at Adagio Marne-la-Vallée Val d'Europe, parking is available at a cost.
What are the check-in and check-out times at my Partner or Selected Hotel?
Check-in is 3:00 pm for all Partner and Selected Hotels, and you are required to vacate the room before 11:00 am on the day of your departure. If you require late check-out, please check with your hotel’s reception desk at check-in.
Please note that late check-out cannot be guaranteed. If required, your hotel may be able to store your luggage for you.
How do I use the free shuttle bus from my hotel?
You can use your hotel's free shuttle service to get to and from the Disney Parks. The shuttle will drop you off at one of two stops near the SNCF RER Marne-la Vallée/Chessy train station, located at the entrance to Disney Village®, which leads to the Disney Parks.
Please ask at your hotel's reception desk for shuttle times.
How can I make a special request for my booking?
If you have any special requests regarding your Disneyland® Paris stay, please contact our Disney Experts on 0800 169 0737*. Alternatively, you can email disneytraveluk@disneyonline.com with your booking reference and any special requests. Please note that special request cannot be guaranteed.
If I am travelling with more than one infant, is it possible to request an additional cot for my room?
Unfortunately, we can only request to have one cot per room in all our Partner and Selected Hotels. We apologise for any inconvenience this might cause.
Can I take advantage of Disney Express service when staying in a Partner or Selected Hotel?
The Disney Express hotel check-in & luggage service is available for purchase in advance when travelling to Marne-La-Vallée/Chessy station by train.
For more information about the Disney Express service or to add it to your booking, please contact our Disney Experts on 0800 169 0737*.
Is breakfast included with my hotel stay?
Breakfast is not included at our Partner and Selected Hotels but can be added at an additional cost at time of booking. However, Guests staying at Explorers Fabulous Hotels Group and B&B Hotel can enjoy a continental breakfast as a part of their package.
Are Disney Park Tickets included with my accommodation when staying in a Partner or Selected Hotel?
Yes, Disney Park Tickets for each day of your stay are included in your package when staying at any of our Partner or Selected Hotels.
Will there be Disney Characters at my hotel?
Disney Characters are only available at Disney® Hotels but don’t worry, you’ll meet plenty of your Disney friends out and about in the Disney Parks!
Do all Partner and Selected Hotels offer free Wi-Fi?
Yes, all Partner and Selected Hotels offer free Wi-Fi.
When staying in a Partner or Selected Hotel, can I add a Disneyland® Paris Meal Plan to my holiday package?
Disneyland® Paris Meal Plans are exclusively available to Guests staying in a Disney® Hotel. However, breakfast can be added to your booking and will be served at the hotel you are staying in.
Can I book Character Dining when staying in a Partner or Selected Hotel?
Yes, you can enjoy memorable meals with your Disney friends no matter which hotel you are staying in.
Reservations are available (and highly recommended) from two months prior to arrival through the official Disneyland® Paris mobile app. Alternatively, you can book select meals with Characters at the time of booking with us.