Frequently Asked Questions

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Please select a category to view answers to frequently asked questions.

Fariy Godmothers

Do all passengers, including infants, need their passports?

All passengers, including infants, need to have their valid passports with them at all times throughout the journey.

Do I need to purchase travel insurance?

Walt Disney Travel Company are unable to offer travel insurance at this time, however, we strongly recommend that you and your party are covered by a comprehensive travel insurance policy for the duration of your holiday, to cover you for any injury or sickness including medical treatment. Proof of insurance may need to be seen before medical treatment is given.

What passport and visa requirements are there for entry into the US?

We strongly advise that you check the latest visa and passport requirements prior to booking your holiday. For the most up-to-date information, please visit the US Embassy website or call 0203 608 6998.

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What is the Visa Waiver Program?

For information on the Visa Waiver Program, please click the link below.

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What is ESTA?

The Electronic System for Travel Authorization (ESTA) is an automated system that determines the eligibility of visitors to travel to the United States under the Visa Waiver Program (VWP).

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Why might I need a Visa?

There are various reasons as to why you might need a visa. Please visit the US Embassy website for more information on visa requirements when travelling to the United States and how to apply.

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What is APIS?

Advance Passenger Information (API) is information about passengers required by the US government prior to travel. It was originally introduced by the US authorities to speed up immigration procedures.
• Full name (last name, first name, middle names if applicable)
• Gender
• Date of Birth
• Nationality
• Country of residence
• Travel document type (normally passport)
• Travel document number (expiry date and country of issue for passport)
• Address of the first night spent in the US†
We strongly advise you supply API before you arrive at the airport. This will minimise disruption at the airport check in area. Guests should be able to complete API on their airlines website prior to departure.

I have just got married and my passport is still in my maiden name - is this ok?

You can still travel to the United States on a passport showing your maiden name, as long as your name on both your ticket and passport match exactly. The USA will NOT ACCEPT a marriage certificate with your passport in your maiden name whilst your ticket shows your married name.