Frequently Asked Questions

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Please select a category to view answers to frequently asked questions.

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What do we mean by “Brexit”?

Brexit means the United Kingdom ceasing to be a member state of the European Union on 29 March 2019 or any period of extension which may be agreed with the European Union.


How does a ‘no deal’ Brexit affect my holiday?

The Walt Disney Travel Company would like to reassure you that we have no current plans to make changes to your holiday booking. However, some travel arrangements if you have booked to travel after 29 March 2019 may be affected as a result of the United Kingdom’s decision to leave the European Union (EU) without a deal in place. This could include delays or even closure at departure points. Some components of your holiday are supplied by third parties, such as flights and transport, and we are closely monitoring where our suppliers may be affected and whether and how this in turn would affect your holiday booking with us.

In addition, changes to visa and passport requirements, driving licence validity and access to European state healthcare benefits (via EHIC) for British citizens travelling to, within or through the EU could be affected. See further FAQs below.


Will I get a refund if Brexit affects my holiday?

Please see our Booking Conditions for full details.

If, as a result of Brexit, we are unable to provide you with your holiday or you cannot travel to your destination, then we will work to offer a suitable alternative or we will cancel your holiday booking and give you a refund (but no additional compensation) in line with our booking conditions.

If we or our suppliers are still able to provide your holiday, even if you experience delays or other disruption, it should go ahead as planned and you will not be entitled to cancel or claim a refund or other compensation.


Will I need a visa to travel to France or elsewhere in the EU after Brexit?

No, the European commission announced in November that, even in a no-deal situation, UK travellers can still visit the EU without a visa. You should check the UK Government website to get the most up to date information.

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Will I need to renew my passport?

Possibly, check the date that your passport expires. When travelling in or to the EU after 29th March 2019, the UK government recommends that you have six months left on your passport on the date of your arrival to an EU country.

You should also check when your passport was renewed. If you renewed a 10-year adult passport before it expired, extra months may have been added to your passport’s expiry date. These extra months over 10 years will not count towards the 6 months that must be remaining.

The UK government has published a website tool to check the validity of your passport under these rules, please visit www.passport.service.gov.uk/check-a-passport.

Full details on renewing your passport can be found at: www.gov.uk/renew-adult-passport/renew.


How can I check my passport validity?

The UK government has published detailed advice on how to check your passport’s validity at www.passport.service.gov.uk/check-a-passport.


What will happen to my travel insurance?

When travelling in the EU and beyond, it is important you take out travel insurance and check that it If you have purchased travel insurance please check with your provider.

Advice on travel insurance can be found at: www.abta.com/travelinsurance.


What will I need to do if I want to drive abroad?

UK travellers looking to drive in the EU on or after 29th March 2019 may need to apply for the relevant International Driving Permit.

Advice on driving abroad can be found at: www.gov.uk/driving-abroad.


Will my car insurance still be applicable in the EU?

Please speak to your insurer.

UK citizens driving their vehicle within the EU may be required to obtain and carry a physical Green Card in order for your car insurance to be applicable in the EU. These cards would be issued by insurers and you may be charged a small fee to cover administration costs.