Holiday travel advice from Walt Disney Travel Company to help you to enjoy a safe and happy trip to Disneyland® Paris.
Your Booking
What's Included?
Accommodation booking:
- Accommodation on a room only basis, as stated on your booking confirmation.
- All obligatory hotel service charges and taxes.
- Disneyland® Paris Park Tickets, as stated on your booking confirmation.
Transport inclusive booking:
- Accommodation on a room only basis, as stated on your booking confirmation.
- Transportation as stated on your booking confirmation.
- All obligatory hotel service charges and taxes.
- Disneyland Paris Park Tickets as stated on your booking confirmation
Disabilities and Special Needs
Disneyland Paris does their best to ensure all Guests can get the most from their holiday at Disneyland Paris. If you have any disability requirements, our knowledgeable Reservations Team will be happy to help you with advice and information where possible regarding the suitability of Disney® Hotels and the Disney® Parks. Feel free to contact us freephone on 0800 169 0737*.
There are special features throughout the Disney Parks designed to help Guests with disabilities, including Stroller and Wheelchair Rental and Easy Access and Disabled Priority Cards. All the shops and restaurants at Disneyland Paris are wheelchair-friendly and accept guide and assistance dogs.
At the parks, many of the attractions are suitable for guests with disabilities. We advise you to check the Disney Parks Accessibility Guide which can be collected at City Hall (in Disneyland® Park) or Studio Services (in Walt Disney Studios® Park) for more detailed information about the facilities.
All Disney and Partner Hotels offer special rooms for Guests in wheelchairs, however, please make sure you provide full details in writing regarding any disability and any special requirements at the time of booking. Please note that to book a special room you need to call our helpful Reservations Team mentioned above.
Special Requests
If you want to make any special requests, for your forthcoming trip to Disneyland Paris, please make sure you inform us at the time of booking or as early as possible before the departure. Feel free to call our helpful Reservations Team freephone on 0800 169 0737* and we will endeavour to accommodate these requests for you. Please note that we cannot guarantee the provision of any special request.
Visiting Disneyland Paris with Children
Disneyland Paris is a magical place where your little ones can live their dreams, while you are enjoying your worry-free family holiday.
All Disney Hotels offer special features to accommodate families with children, including cots and Children's menus, which are available on request. In addition to this, most of the hotels have indoor children's corners and video games rooms, where your little ones can have fun under your supervision. If you have any special requests, please feel free to call our knowledgeable Reservations Team freephone on 0800 169 0737* and we will do our best to make your stay even more magical.
At the Disney Parks there are special services which will make your stay carefree, including Baby Care Centres, which provide changing tables, microwave ovens, bottle warmers, high chairs and comfortable seats. Stroller rentals are also available and don't forget to take advantage of the Baby Switch Service, which allows parents to ride an attraction while the other one waits with your child, and then switch places without waiting in the queue. Our “Visiting Disneyland Paris” FAQ's section provides more information about these facilities, so make sure you check it out while planning your magical holiday.
Please note that certain attractions in the Parks have height and age restrictions, so it is advised to check our free Park Map for more detailed information.
Resort Development
In order to make sure our Guests are having the most magical time at Disneyland Paris, we have to undertake continuous maintenance, renovation and development work to maintain quality standards. Sometimes it can result in noise from equipment and/or work may be visible. We advise you to check our Park Programme for more information about planned ride closures.
However, we will try to tell you, as soon as possible before you leave, of any relevant refurbishment work planned during your stay, which in our opinion could affect the enjoyment of your holiday. Some building works may be necessary and without prior notice, but whenever possible, we will endeavour to notify you in advance of known building works at Disneyland Paris.
Passports and Visas
If you are a British Citizen, you don't need a visa to travel to France from the UK. For Non-British Citizens it is essential to check with the Passport Office whether they require any special permits or visas for France.
Please remember that all passengers, including infants, need to have their valid passports with them at all times throughout the journey. Your passport must be:
- Issued less than 10 years before the date you enter the country (check the 'date of issue')
- Valid for at least 3 months after the day you plan to leave (check the 'expiry date')
Foreign Travel Advice
For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information, check www.gov.uk/foreign-travel-advice.
Travel Insurance
We recommend each member of your Booking Group to get travel insurance suitable for the parties needs for the entire duration of your stay at Disneyland Paris, as we will not be liable for any costs or losses through his failure or the failure of his Booking Group to take out adequate insurance cover.
Any costs or expense which is reasonably incurred by Walt Disney Travel Company for and on behalf of You or any member of Your Booking Group in respect of any form of medical, dental or similar treatment, hotel, transportation, repatriation or any other expense or emergency treatment or costs shall be repayable by You to Walt Disney Travel Company whether or not such sum is covered by Your travel insurance.
Money
The Euro is the only currency accepted at Disneyland Paris. For your convenience, there are several exchange points throughout Disneyland Park, Walt Disney Studios Park and at the entrance of Marne-la-Vallee/Chessy train station.
In addition to this, all major credit cards including American Express, Mastercard and Visa are accepted at Disney shops, restaurants, Disney Parks and Disney Village. However, we advise you to use Euro currency for purchases at smaller food and snack stands within the Disney Parks.
No Smoking Policy
For your safety and comfort both Disney Parks and Disney® Village are smoke-free environments. In addition to this, it is forbidden to smoke at all Disney and Partner Hotels, including all guest rooms, balconies, patios, meeting spaces, restaurants, lounges and public space.
However, for your convenience, there are special outdoor areas designated for smokers, which are located across the Parks and can be found in our Park Map.
Hotel Facilities
Disneyland Paris ensures all Guests are provided with high quality services and facilities at Disney and Partner Hotels.
All Disney and Partner Hotels offer a range of different facilities, including Disney Shops, swimming pools and video games rooms, which are highlighted on each individual Hotel page. We highly recommend visiting our website for more detailed information about each Disney and Partner Hotels.
Accuracy of Information
All the information provided by us is made in good faith and is correct at the time of publication. We have taken great care to ensure that all details and descriptions given are correct. Each hotel description has been checked by the hotel. However, changes can occur after publication as the information is compiled many months before holidays start. It is possible that amenities, facilities, park attractions, entertainment and schedules advertised may later be unavailable, restricted, changed or cancelled. We will make every effort to advise you of any such significant change at the time of booking. If you have already booked, we will try to tell you before your departure. The amended information will form part of your booking contract with ourselves. Whilst we will, if possible, notify you of any such changes, the Walt Disney Travel Company will not be liable for any such circumstances beyond its control.
Walt Disney Travel Company (UK & Ireland) is a Member of ABTA (membership numbers W1803/P6684) which means you have the benefit of ABTA's assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.
For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 68-71 Newman Street, London, W1T 3AH Tel: 020 7637 2444 or go online at www.abta.com.
Frequently Asked Questions
Visit our frequently asked questions for answers relating to Disneyland Paris.
This section includes a wide range of detailed information regarding, booking and payment details, transport options, benefits of staying at a Disney Hotel, how to find Disney Park opening times, plus much more, all of which will help you plan and enjoy a magical trip to Disneyland Paris.