What are the opening times of the Disney® Parks?
The opening times of the Parks vary depending on the season, please either check with the concierge at your Disney® Hotel or pick up a free park programme which you can collect underneath Disneyland Railroad Main Street Station (Disneyland® Park) or inside the entrance to Disney Studio 1 (Walt Disney Studios® Park). Information boards located in the Disney® Parks also show the Disney® Park opening times. If you wish to find out opening times ahead of your visit, please contact our Disney Experts on freephone 0800 169 0737.
Where can I find show and parade times for the Disney® Parks?
Two large information boards are located within the Parks; Disneyland® Park has an information board located at the end of Main Street, USA and Walt Disney Studios® Park has an information board located on the left of Hollywood Boulevard. All boards are updated daily with information including show and parade times, park opening hours and selected attraction queuing times. Attraction queuing times are also located at the ride entrances. Free park programmes will also include information on opening times and parade and show schedules.
Are Disney Characters Meet’n’Greets available in the Disney® Parks?
Yes, your favourite Disney Characters will be waiting to meet you at both Disney® Parks. For specific locations and times, please see the free Disney park programme which you can collect underneath Disneyland Railroad Main Street Station (at Disneyland® Park) and inside the entrance to Disney Studio 1 (at Walt Disney Studios® Park).
Are there information Centres within the Disney® Parks?
Yes, there are two main information points located at Disneyland® Park, City Hall (outside the main entrance on Main Street, U.S.A.) and at Walt Disney Studios® Park (at Front Lot near the park entrance) where our knowledgeable cast members will be ready to assist you with any questions. They will also be able to assist with restaurant reservations, lost property and any general information regarding the Disney® Parks.
Where can I collect a free Disney park map and programme?
You can collect a free Disney park map underneath Disneyland Railroad Main Street Station (Disneyland® Park) or inside the entrance to Disney Studio 1 (Walt Disney Studios® Park). The free park maps include detailed maps of Walt Disney Studios® Park and Disneyland® Park, locations of all attractions including those that offer FASTPASS and single rider options. You can also collect a free park programme which lists Park opening times as well as show, parade and Disney Character Meet’n’Greet times.
Where can I get more information about Walt Disney Studios® Park before I travel?
You will receive a free mini guide in your travel document pack which includes more detailed information about Disneyland® Paris and smart tips for your break. You will also find a range of information and a park map of Walt Disney Studios® on our dedicated webpage.
Where can I get more information about Disneyland® Park before I travel?
You will receive a free mini guide in your travel document pack which includes more detailed information about Disneyland® Paris and smart tips for your break. You will also find a range of information and a park map of Disneyland® Park on our dedicated webpage.
How do I find out which attractions have age or height restrictions?
It is advised to check the free park map (which you can collect underneath Disneyland Railroad Main Street Station (Disneyland® Park) and inside the entrance to Disney Studio 1 (Walt Disney Studios® Park) in advance for more information about height restrictions, or speak to our helpful Disney Cast Members at the Parks.
Are all the attractions suitable for children?
Attractions are suitable for children who fulfil the height requirements. You can find more information in our park map (which you can collect underneath Disneyland Railroad Main Street Station (Disneyland® Park) and inside the entrance to Disney Studio 1 (Walt Disney Studios® Park) ), or by speaking to our knowledgeable cast members.
How do I find out if there are any ride closures?
In order to make sure our Guests are getting the most of their magical Disneyland® Paris holiday, we have to undertake continuous maintenance, renovation and development work to maintain quality standards in the Parks. Please see the schedule of planned ride closures below:
• Pirates of the Caribbean: Closed 18th June - 6th July 2018
• Star Wars Hyperspace Mountain: Closed 4th - 15th June 2018
• Mad Hatter's Tea Cups: Closed 19th March - 22nd June 2018
• Phantom Manor: Closed 8th January until end of August 2018
Walt Disney Studios® Park
Toy Story Playland
• RC Racer: Closed 4th - 8th June and 11th - 14th June 2018
La Place de Remi
• Ratatouille Adventure: Closed 27th - end of August 2018
• Rock 'n' Roller Coaster starring Aerosmith: Closed 18th - 29th June 2018
Please note that the schedule is subject to change. You can find the most up-to-date information about the ride closures in our free park programmes, which you can collect underneath Disneyland Railroad Main Street Station (Disneyland® Park) or inside the entrance to Disney Studio 1 (Walt Disney Studios® Park) which detail any ride closures during your stay.
What is Extra Magic Time?
Extra Magic Time offers guests the chance to spend an extra hour within specific areas of Disneyland® Park and Walt Disney Studios® Park on certain days, before regular park opening at no extra cost. This is an exclusive benefit for guests who are staying at a Disney® Hotel, meaning more fun, more magic and more Disney!
How do I use Extra Magic Time?
To take advantage of Extra Magic Time you will need to show your Hotel EasyPass card (given upon check-in to your Disney® Hotel) alongside your park ticket at the entrance to one of the Parks. Extra Magic Time dates and timings vary and will be confirmed at check-in, at your Disney® Hotel.
What is FASTPASS?
FASTPASS is a free service for all guests with a Disney® Park ticket, which saves you time queuing for attractions. You simply place your park entrance ticket into a FASTPASS® turnstile at the entrance to selected attractions, and you will receive a FASTPASS ticket showing you a return time; you’re then free to go and enjoy other attractions. When it’s time to come back, you simply join the FASTPASS queue, where it’s straight on the ride with little or no queuing. NB – You may only have one FASTPASS ticket at a time. For more information about FASTPASS please see link below.
Are there other FASTPASS options available?
Yes, there are two additional types of FASTPASS on offer in addition to your standard free FASTPASS. These FASTPASS tickets can be used without having to return to the attraction at a selected time. You can simply use the FASTPASS® entrance with your additional FASTPASS ticket.
The FASTPASS options available are:
1. Disney® Hotel FASTPASS – only available to Guests staying in Empire State Club Rooms, Golden Forest Club Rooms, Compass Club Rooms and all standard rooms at the Disneyland Hotel who'll receive one FASTPASS per day, per person, valid all day except between 1.00pm and 4.00pm.
2. VIP FASTPASS: Enjoy unlimited access to the FASTPASS line and skip the queue during your stay. Available for Suites or Castle Club Guests and only available at Disneyland Hotel, Disney's Hotel New York, Disney's Newport Bay Club and Disney's Sequoia Lodge.
When do I get my Park tickets?
If you’re taking the direct Eurostar™ service and have purchased the Disney Express luggage service then you’ll receive your Park tickets and luggage labels onboard the train to Disneyland® Paris, so you'll be off on your magical adventure in no time. If you’ve chosen an alternative transport option then you’ll be able to collect your Park tickets upon check-in at your Disney® Hotel.