Frequently Asked Questions

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What is the Walt Disney World Recommend a Friend Programme?

When booking your Walt Disney Holiday you can choose to receive our personalised emails for tips and offers related to your trip. If you choose to receive these, we will send you an email upon return giving you the opportunity to recommend a Walt Disney World Resort holiday to up to 5 of your friends and family at a time. To say thank you, you’ll receive a magical reward for the first qualifying booking made by one of your referrals!


How do I as a ‘referrer’ participate in the Walt Disney World Recommend a Friend Programme?

If you have opted in to receive emails from us then you will receive details of how to participate in the Recommend a Friend programme soon after you return from your Walt Disney World holiday. Please note, the programme is only open to guests once they have completed their vacation to Walt Disney World. Please note that rewards are not applicable if you refer yourself or if you are travelling on the referred booking.


How do I as a ‘recommended friend’ participate in the Walt Disney World Recommend a Friend Programme?

If a friend has chosen to recommend you for a Walt Disney World holiday you will receive an email congratulating you on being selected. If you book a qualifying Walt Disney World holiday with Walt Disney Travel Company using the email address you were referred with then you will receive a reward.


What is the qualifying booking criteria for the Walt Disney World Recommend a Friend Programme?

The referred friend must book directly with Walt Disney Travel Company within 6 months of the date of referral, using the same email address they were referred with. The offer is applicable to new bookings only, with Walt Disney World tickets and a 5 night minimum stay at a participating Walt Disney World Value, Moderate or Deluxe Hotel/Villa or any Walt Disney World Cruise and Stay package that includes Walt Disney World tickets. Hotel Only and Ticket Only bookings are excluded.


What benefits to me as the ‘referrer’ are there to partaking in the Walt Disney World Recommend a Friend Programme?

If a friend or family member you have referred makes a booking with Walt Disney Travel Company, you may choose to receive either a £50 voucher to be used at The Disney Store or $100 worth of Disney Spending Money to be used on your next Walt Disney World holiday!


What benefits are there to me as the ‘recommended friend’ to partaking in the Walt Disney World Recommend a Friend Programme?

If you make a successful qualifying booking you will receive $100 Disney Spending money for your visit. The money will be a Disney Giftcard loaded with 100 Disney Dollars to be spent at Walt Disney World Resort and select US Disney Stores only. You can retrieve your Disney Giftcard in resort by following the instructions you will receive with your booking documentation. A voucher will be provided which can be exchanged for the Giftcard when you arrive at Walt Disney World.


How long will it take for the ‘referrer’s’ Giftcard / voucher to be applied?

Your Disney Gift Card (if you selected that option and are eligible) should be applied within 7 working days of your booking confirmation. Your Disney Store voucher (if you are eligible and selected that option) should be dispatched to you within 7 working days of your ‘recommended friend’s’ booking confirmation.


How long will it take for the ‘recommended friend’s’ Giftcard to be applied?

If your booking is made far in advance of your arrival, it may take some time to process your reward through the system, otherwise it should be within 7 working days of your booking confirmation.


I haven’t received my Recommend a Friend benefit – who do I contact?

Please email us at the following address, stating your name, phone number and if you have it, your booking ID: Disneyholidays@disney.co.uk