Frequently Asked Questions

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Please select a category to view answers to frequently asked questions.

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Are transfers included in my flight inclusive package?

If you're flying into Orlando International Airport and you're a Walt Disney World Resorts guest, you can take Disney's Magical Express to your Disney Resort. We currently do not have complimentary transportation between Tampa Airport and Walt Disney World Resorts.
Please refer to the question below to explore alternative forms of transportation to your Walt Disney World resort hotel.

If I am not planning on hiring a car, how do I get to Walt Disney World Resort from the airport?

If you are not planning on hiring a car, visit Tampa International Airport's website or Orlando International Airport's website where you can explore alternative methods of transportation from the airport.

What are some other ways I can get to Walt Disney World Resort from the Orlando International Airport?

Other transportation options from the Orlando International Airport include shuttle, limousine and car rental.

Mears Airport Shuttle is available from Orlando International Airport to your Walt Disney World Resort hotel. Tickets may be purchased at the time of boarding. For return to the airport, the shuttle boards at the entrance of every Walt Disney World Resort hotel. Make reservations 24 hours in advance and allow a minimum of 2 hours before flight time.

From the UK call:
Mears Airport Shuttle: 001-407-423-5566
Star Transportation: 001-407-888-5530
Alamo and National shuttle service: 0870 400 4562

Will my driver's licence allow me to hire a car?

The USA has an agreement with most countries whereby the driver's full national driving licence may be used for a period of up to one year in the USA. (Provisional licences are not acceptable.) Whatever your age, most companies ask that you have held a full licence for at least one year. The minimum age for hiring a car is normally 21, although it can sometimes be as high as 25. Additional charges may apply for drivers under 25 years of age.

After 8th June 2015 the DVLA have advised that if you are hiring a vehicle and you are asked to provide evidence of your driving record you will be able to do so by accessing the Share Driving Licence service via the DVLA online for free. Alternatively you can call DVLA and give permission for your driving record to be checked verbally by a nominated person/organisation for example hire car companies.

Is parking available at the Theme Parks? How much does it cost?

Yes, parking is available at all 4 Walt Disney World Resort theme parks. Each lot charges the same rate per day:

•Automobile, taxi, limo or motorcycle: $14.00 USD
•Camper, trailer or RV: $15.00 USD
•Bus or tractor trailer: $18.00 USD

Once you pay for the day, you may park at any of the Theme Parks.
Disney Resort Guests receive complimentary parking at Disney Theme Parks for the length of their resort stay, with valid resort identification. If you plan to visit more than once a year, keep in mind that Annual Passes also include parking.

Prices subject to change without notice.

What transportation is available within the Walt Disney World Resort?

No matter where you're going around the Resort, you can get a ride.
There are many convenient modes of transportation within Walt Disney World Resort, including Bus, Boat and Monorail. See a full list of Walt Disney World Resort transportation options.

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If I'm driving, how do I get to the Walt Disney World Resort from the airport?

Without knowing where you're coming from or exactly where at Walt Disney World you're trying to go, it's a bit difficult to provide driving directions. Our best advice is to use On this site you put in the address of your starting destination (i.e airport) and your ending destination (your Disney resort) and you will be able to print off detailed directions.

How do I get there?

If you have booked a flight inclusive holiday, your holiday includes return flights to either Orlando International Airport, Tampa International Airport or Sanford International Airport. We offer car hire to our guests via Alamo; if you require further information please contact our Disney experts.

If you choose to purchase your flights separately, many airlines now offer non-stop flights to Orlando. Miami, Sanford and Tampa airports also offer direct and in-direct flights as an alternative. Here are a few things to remember:

Orlando International Airport (MCO)
Orlando International Airport welcomes global visitors on more than 40 scheduled airlines and 32 charters. They provide non-stop service to 74 US destinations and 24 international cities as well as direct service to more than 100 cities worldwide. The airport is within 15 miles (24 kilometres) of major attractions, meeting facilities and downtown Orlando. Shuttle vans, buses, taxis, limousines and rental cars are readily available.

Orlando Sanford International Airport (SFB)
This airport covers the Orlando resort areas, as well as Daytona Beach, New Smyma Beach and other holiday havens along the Sunshine State's East coast.

Tampa International Airport (TPA)
Tampa International Airport is served by most major airlines and is located just five miles west of downtown Tampa on the east shore of Tampa Bay and is approximitely an hour's drive from Orlando.

What is Disney's Magical Express?

Disney's Magical Express is a complimentary service available to eligible Guests of Walt Disney World Resorts, offering hassle-free transportation to and from the Orlando International Airport, regardless of which airline Guests fly. Disney's Magical Express will also claim properly tagged luggage at the airport and deliver it to the Guest's Walt Disney World Resort room.

Disney's Magical Express requires a reservation that must be made prior to arrival into Orlando International Airport (MCO). Disney will not be able to provide this service to Guests without an advance reservation for Disney's Magical Express or those guests not travelling into Orlando International Airport. Guests must be listed on the room reservation to be eligible for the service.

How do I book Disney's Magical Express?

Guests who book a hotel, hotel and ticket or flight inclusive package at a Disney Resort through Walt Disney Travel Company are eligible for complimentary return airport/resort transfers on Disney's Magical Express from Orlando International Airport.

Guests who book a flight inclusive package into Orlando International Airport will automatically have a Disney's Magical Express reservation made at time of booking and details will be sent with tickets. For all other reservations or if your reservation has already been made and you wish to add Disney's Magical Express, please click on 'More Details' below or contact our Disney Experts on 0800 16 90 730.

Guests who have booked their Disney Resort through another UK tour operator should contact that operator or travel agency directly.

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How does Disney's Magical Express work?

If Orlando International Airport is your first point of entry into the United States, please follow the U.S. Customs & Border Protection process and claim your luggage upon disembarking the airplane. Once you have completed this process, you will give your luggage back to the airport officials and proceed to the Disney’s Magical Express Welcome Center located on the B side, level 1. You may follow the airport signs to Ground Transportation. If you have already completed the U.S. Customs & Border Protection process you may proceed directly to the Disney’s Magical Express Welcome Center located on the B side, level 1. Luggage Delivery If your flight arrives before 10:00 PM and Orlando International Airport is not your first point of entry into the United States, you have two options: 1. You can pick up your luggage at baggage claim located on Level 2 and bring it with you on the motorcoach. Bell Services can provide assistance to your room upon check-in. 2. You may proceed to the Disney’s Magical Express Welcome Center and Disney will collect your luggage. You will need to provide your airline baggage claim check numbers to the Disney representatives. If your flight arrives after 10:00 PM and Orlando International Airport is not your first point of entry into the United States, please claim your luggage and bring it with you to the Disney’s Magical Express Welcome Center. Luggage delivery to your resort room may take up to 4 hours to arrive after you have checked in at the resort. You do not need to be in your room to receive your luggage. Disney’s Magical Express Welcome Center To check-in for your transportation, you will be asked to confirm your return flight information. You will then board a motorcoach that will take you to your resort. Your travel time may take up to 45 minutes as the motorcoach may make up to three stops before arriving at your resort. Walt Disney World Departure The day prior to check-out, you will receive a Transportation Notice with your motorcoach pick-up time and location. To ensure that you do not miss your flight, motorcoach pick-up times are scheduled approximately 4 hours prior to your flight departure time.

How do I get to my Disney Resort hotel if flying into Tampa or Sanford airports?

If your arriving into Tampa International airport or Sanford International airport you will need to arrange your own transportation to your accommodation. For methods of transportation, please visit Sanford airports website or Tampa airports website